Question 1

What kind of training services do you offer?

Accepted Answer

I offer personalised, one-on-one training sessions online for dog parents in busy cities with dogs of all ages and breeds. 
I do not offer group classes as I believe in providing individualised attention to each dog to address specific behavioural issues and not overwhelm the dog (especially puppies).

Question 2

Common myths about Online Dog Training

Accepted Answer

• Myth #1: You need hands-on help to train a dog.
Reality: The real key to effective training is your role as the handler. With my expert guidance, I’ll show you how to improve your relationship with your dog, understand their needs and apply techniques directly, giving you the keys to your dog’s wellbeing.
 • Myth #2: It’s too impersonal.
Reality: My live sessions are interactive, allowing you to ask questions in real-time. Plus, I provide video feedback (videos are very precise and make all the difference!) and personalised follow-ups. Together with your private WhatsApp support you'll always feel supported.
 • Myth #3: It’s just not the same.
Reality: It’s even better! You’ll get access to exclusive online resources like video tutorials, troubleshooting guides, and bonus content to continue your dog’s progress even after our sessions.

Question 3

How do the training sessions take place?

Accepted Answer

The sessions are all held online via Google Meet video calls. This allows me to keep the dog in their natural environment and address any specific issues that may be present without intruding.

Question 4

Is the consultation beforehand required?

Accepted Answer

Yes, a consultation beforehand is mandatory. During this consultation, we assess the dog's behaviour and personality to determine the best approach to training. We also discuss training goals and develop a customised plan that fits the dog's specific needs.

Question 5

Do you work with aggressive dogs?

Accepted Answer

I work with aggressive dogs, but don't handle extreme cases of fear or aggression. For such cases, I recommend seeking assistance from a qualified veterinary behaviourist. I prioritise the safety of both the dog and the trainer, and believe that aggressive cases require specialised expertise beyond my scope. 
If you're unsure wether this includes your dog, I'll be happy determine your case in a free consultation!

Question 6

What is your pricing structure?

Accepted Answer

My pricing varies depending on the specific needs of each dog and their training goals. During the consultation, we discuss the pricing structure and develop a customized training plan that fits within your budget.

Question 7

How do I schedule a training session?

Accepted Answer

You can schedule a training session by contacting me through my website or calling me directly. We will schedule the consultation beforehand, and upon agreement, we will proceed together to schedule the actual training sessions.

Question 8

What are your qualifications?

Accepted Answer

As trainer I have years of experience working with dogs of all breeds and ages. I have completed extensive training in canine behaviour, learning theory, and training techniques in different countries. Moreover I regularly attend seminars and workshops to stay up-to-date with the latest research and industry trends.

Question 9

What is your cancellation policy?

Accepted Answer

We understand that unexpected situations may arise, and we try to be as flexible as possible. However, we require at least 24 hours notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.

Question 10

Do you offer any guarantees?

Accepted Answer

As trainer and behaviourist it's not ethical to offer guarantees that your dog's behaviour will completely change. The reason being that training is a process that requires commitment, effort, and patience from both the dog and the owner. However, I do guarantee that I will work with you and your dog to the best of my abilities to reach your goals and provide ongoing support throughout the training process.

Question 11

How long does each session last?

Accepted Answer

Each session lasts approximately one hour.

Question 12

What kind of training tools do you use?

Accepted Answer

I never use any aversive tools that hurt the dog, such as shock collars or prong collars. Instead, I base my training on up to date methods, coach the owner and use positive reinforcement techniques, such as treats and praise, to support the dog.
However, I understand that some owners may have used such tools in the past, and I will not judge them for having done so - my door is always open!

Question 13

How do I know if dog training is right for my dog?

Accepted Answer

Dog training is beneficial for all dogs, regardless of age or breed. It helps to strengthen the bond between the owner and the dog, improves their quality of life, and ensures their safety. 
Whether your dog is exhibiting behavioural issues or not, training can be a great way to provide them with mental and physical stimulation and make sure you have the necessary understanding to create a harmonious life for both of you.

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